At Ahlife®, we prioritise customer satisfaction and transparency.
Last updated: February 1, 2026

OVERVIEW

This Site is operated by Ahlife®. Throughout the Site, the terms “we”, “us” and “our” refer to Ahlife®. Ahlife® offers this Site, including all information, tools and services available from this Site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here.

In these Terms, “Site” means ahlife.store and any official Ahlife® checkout pages.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), including additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not access the Site or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates or changes on our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site after changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide the online ecommerce platform that allows us to sell our products and services to you.

Nothing in these Terms excludes, restricts, or limits any rights or remedies that cannot be excluded, restricted, or limited under applicable law.

We aim to communicate clearly, act fairly, and work with customers in good faith to resolve issues in line with these Terms and applicable law.

These Terms incorporate by reference our Delivery & Shipping Policy, Returns & Refunds Policy, Privacy Policy, and the Ahlife® Loyalty Rewards Terms and Conditions (where applicable), and those policies form part of these Terms.

SECTION 1 - ONLINE STORE TERMS

By accessing or using this Site, you represent that you are at least the age of majority where you live, or that you are using the Site with the permission and supervision of a parent or guardian.

To create an account or place an order, you must be at least 18 years of age or the age of majority in your state, territory, province, or country of residence, whichever is higher.

If you are the age of majority and allow any of your minor dependants to use this Site, you represent that you have given consent for them to use the Site and that you assume responsibility for their use of the Service and any purchases made.

This Site is not intended for children under 13, or any higher age threshold required by applicable law. We do not knowingly collect personal information from children under the relevant age threshold. If we learn that we have collected personal information from a child under the relevant age threshold, we will take reasonable steps to delete it in accordance with applicable law and our Privacy Policy.

You may not use our products or services for any illegal or unauthorised purpose, and you may not, in using the Service, violate any laws in your jurisdiction, including copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of these Terms may result in suspension or termination of your access to the Service, to the extent permitted by applicable law.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

You understand that your content (excluding payment card information) may be transferred unencrypted and may involve:

1. transmissions over various networks

2. changes to conform and adapt to technical requirements of connecting networks or devices

Payment card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, exploit, or misuse any portion of the Service, use of the Service, access to the Service, or content on the Site through which the Service is provided, without our express written permission.

All content, trademarks, logos, branding, designs, and other intellectual property displayed on this Site are the property of Ahlife® or its licensors and are protected by applicable intellectual property laws. Unauthorised use may result in legal action.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this Site is not accurate, complete, or current. Material on this Site is provided for general information only and should not be relied on as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on material on this Site is at your own risk.

This Site may contain historical information. Historical information is not current and is provided for reference only.

We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site unless required by law. You agree that it is your responsibility to monitor changes to our Site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice, to the extent permitted by applicable law.

Unless explicitly stated otherwise, prices are shown in the currency displayed at checkout or as selected on the Site. Depending on your location, taxes such as VAT or GST may be included in the item price or calculated at checkout. Additional charges, including shipping fees, customs duties, import charges, currency conversion fees, or bank fees, may also apply depending on your location and payment provider.

We reserve the right at any time to modify or discontinue the Service (or any part of the Service or content) without notice at any time, to the extent permitted by law.

To the maximum extent permitted by law, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - FORCE MAJEURE

To the extent permitted by applicable law, we are not liable for delay or failure to perform obligations under these Terms where the delay or failure results from events beyond our reasonable control, including natural disasters, pandemics, severe weather, carrier disruptions, customs delays, strikes, labour disputes, war, civil unrest, embargoes, government actions or orders, changes in law, or similar events.

Where possible, we will make reasonable efforts to minimise disruption and support customers affected by delays.

For order delivery estimates, shipping terms, and delivery related processes, please refer to our Delivery & Shipping Policy.

SECTION 6 - ORDERS, DELIVERY AND SHIPPING

Orders, delivery, shipping timeframes, carrier processes, and related terms are governed by our Delivery & Shipping Policy, which forms part of these Terms.

Returns, refunds, and claims are governed by our Returns & Refunds Policy, which also forms part of these Terms.

Order confirmation emails or receipts may acknowledge that we received your order request, but do not necessarily mean the order has been accepted. We may accept, reject, or cancel orders to the extent permitted by applicable law. Unless otherwise required by law, an order is accepted when we confirm dispatch or otherwise confirm acceptance.

If there is any inconsistency between these Terms and a policy that applies to a specific issue, including delivery, returns, refunds, or rewards, the more specific policy will apply to that issue to the extent of the inconsistency.

For additional information, please also review:

• Our Products

• Returns & Refunds Policy

SECTION 7 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return, refund, or exchange only according to our Returns & Refunds Policy.

We have made every reasonable effort to display as accurately as possible the colours and images of our products shown in the store. We cannot guarantee that your device or monitor display will be accurate.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region, or jurisdiction, on a case by case basis and to the extent permitted by law.

We reserve the right to limit quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion, to the extent permitted by law. We reserve the right to discontinue any product at any time. Any offer for any product or service on this Site is void where prohibited.

We do not warrant that the quality of products, services, information, or other materials purchased or obtained by you will meet your expectations, except as required by applicable law.

SECTION 8 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order you place with us, to the extent permitted by applicable law. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same payment method, and/or the same billing or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, phone number, or other contact details provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors, to the extent permitted by law.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so we can complete transactions and contact you as needed.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, unless caused by our failure to use reasonable security measures. Please notify us promptly if you suspect unauthorised use of your account.

We may request additional information to verify identity, payment method, or shipping details before processing an order, where reasonably necessary to prevent fraud or unauthorised transactions.

We may delay, hold, or cancel an order where reasonably necessary to verify identity, payment details, shipping information, or suspected fraud, to the extent permitted by applicable law.

For more details, please review our Returns & Refunds Policy and Privacy Policy.

SECTION 9 - AHLIFE® LOYALTY REWARDS PROGRAM

Ahlife® Loyalty Rewards is available to eligible individuals who are at least 18 years of age or the age of majority where they live, whichever is higher. Program terms apply.

For full program terms, please review the Ahlife® Loyalty Rewards Terms and Conditions.

If there is any inconsistency between these Terms and the Ahlife® Loyalty Rewards Terms and Conditions in relation to the rewards program, the Ahlife® Loyalty Rewards Terms and Conditions will apply to the extent of the inconsistency.

SECTION 10 - OPTIONAL TOOLS

We may provide access to third party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to these tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement, to the extent permitted by law.

We shall have no liability arising from or relating to your use of optional third party tools, to the extent permitted by applicable law.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party provider.

We may also, in the future, offer new services or features through the Site, including new tools and resources. Such new features and services shall also be subject to these Terms of Service.

SECTION 11 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third party links on this Site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third party websites, and we do not warrant and will not have liability or responsibility for any third party materials, websites, products, or services, to the extent permitted by law.

We are not liable for harm or damages related to purchases or use of goods, services, resources, content, or other transactions made in connection with third party websites, to the extent permitted by law. Please review third party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the relevant third party.

SECTION 12 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain submissions (for example contest entries), or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use such comments in any medium, subject to applicable law.

We are under no obligation:

1. to maintain comments in confidence

2. to pay compensation for comments

3. to respond to comments

We may, but have no obligation to, monitor, edit, or remove content that we determine in our discretion to be unlawful, offensive, threatening, defamatory, obscene, misleading, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms, to the extent permitted by law.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive, or obscene material, or malware or malicious code that may affect the operation of the Service or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of comments. You are solely responsible for comments you make and their accuracy. We take no responsibility and assume no liability for comments posted by you or any third party, to the extent permitted by law.

If you provide feedback, suggestions, or ideas to improve our Site, products, or services, you grant us a non exclusive, worldwide, royalty free, perpetual, irrevocable licence to use, reproduce, modify, and implement that feedback for any lawful purpose, subject to applicable law. This does not affect rights in your personal information, which is handled under our Privacy Policy.

We reserve the right to take appropriate action, including legal action where warranted, in response to unlawful, defamatory, or harmful submissions.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

We handle personal information in accordance with applicable privacy and data protection laws.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions, and to change or update information or cancel orders if information in the Service or on any related website is inaccurate at any time without prior notice, including after you submit an order, to the extent permitted by law.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update date should be taken to indicate that all information has been modified or updated.

SECTION 15 - PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape in a way that is unlawful or harmful to the Service; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. 

We reserve the right to suspend or terminate your use of the Service or related websites for violating prohibited uses, and may take further action where appropriate and permitted by law, including reporting unlawful conduct to relevant authorities.

SECTION 16 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

To the extent permitted by applicable law, we do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error free.

To the extent permitted by applicable law, we do not warrant that results obtained from use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice to you, to the extent permitted by law.

To the extent permitted by applicable law, your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered through the Service are provided “as is” and “as available” for your use, except as expressly stated by us and except for rights and guarantees that cannot be excluded under applicable law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, statutory warranty, or other right or remedy that cannot be excluded, restricted, or modified under applicable law.

To the extent permitted by applicable law, Ahlife®, and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors will not be liable for indirect, incidental, punitive, special, or consequential damages, including loss of profits, revenue, savings, data, or replacement costs, arising from your use of the Service or products purchased through the Service.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law.

Some disclaimers and limitations in this section may not apply in jurisdictions where such exclusions or limitations are prohibited.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Ahlife® and our affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable legal fees, made by a third party due to or arising out of:

1. your breach of these Terms or documents incorporated by reference

2. your violation of any law

3. your violation of rights of a third party

This section does not apply to the extent the claim arises from our negligence, fraud, or wilful misconduct, or where indemnification is not permitted by law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This determination will not affect the validity and enforceability of any remaining provisions.

SECTION 19 - FEEDBACK

We welcome and encourage feedback, comments, and suggestions for improving our Site, social media pages, internet platforms, products, and services. You may submit feedback by email, feedback form, live chat, social media, SMS, phone, or other communication channels we make available.

If you submit feedback, suggestions, or ideas regarding improvements, you agree that we may use that feedback without restriction or compensation, subject to applicable law. This section applies to improvement related feedback and does not override how we handle personal information under our Privacy Policy.

This section applies in addition to Section 12 (User Comments, Feedback and Other Submissions).

SECTION 20 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or when you cease using our Site.

If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may terminate this agreement or suspend your access to the Service at any time, to the extent permitted by law. You will remain liable for all amounts due up to and including the date of termination.

SECTION 21 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this Site or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Any amendment agreed outside updates published on the Site must be in writing and authorised by Ahlife®.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you services are governed by the laws of Australia.

If you are a consumer, you may also have rights under mandatory laws of your country, state, province, or territory of residence. Nothing in this section limits rights that cannot be excluded under applicable law.

To the extent permitted by applicable law, disputes arising out of or relating to these Terms or the Service will be subject to the courts of Queensland, Australia.

To the extent permitted by law, the English language version of these Terms governs and prevails in the event of any inconsistency with a translated version.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to the Site or the Service after changes are posted constitutes acceptance of those changes.

SECTION 24 - ADDITIONAL ASSISTANCE

If you do not understand any part of these Terms, or if you have any questions or comments, please contact our customer support team.

We will do our best to provide clear information and support in line with these Terms and applicable law.

If you need assistance, please contact us through our Contact page or via the contact details listed on our Site.

SECTION 25 - CONTACT INFORMATION

Our contact information is posted below: 

 

Trade name: Ahlife®

Trade number: 92673875613

VAT number: Not applicable

Phone: +61 468 692 899

Email: info [at] ahlife.store      Note: Please replace “[at]” with “@” when emailing us.

Business correspondence: Please contact us by email for business enquiries and correspondence.

 

We aim to respond promptly during our operating hours, Monday to Sunday, 9 AM to 5 PM AEST.